{"id":7104,"date":"2025-11-03T19:02:01","date_gmt":"2025-11-03T18:02:01","guid":{"rendered":"https:\/\/blog.baamtu.com\/?p=7104"},"modified":"2025-12-15T17:50:12","modified_gmt":"2025-12-15T16:50:12","slug":"odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25","status":"publish","type":"post","link":"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/","title":{"rendered":"Odoo: the new support policy for 2026"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"7104\" class=\"elementor elementor-7104\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b84499 e-flex e-con-boxed e-con e-parent\" data-id=\"9b84499\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fb882f elementor-widget elementor-widget-text-editor\" data-id=\"4fb882f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"color: #000000;\">Since July 10, 2025, Odoo has announced a major change to its support policy: now, all versions of Odoo Enterprise<span style=\"font-weight: 400;\"> will be able to benefit from extended support, beyond the three most recent versions usually covered. This is excellent news for companies wishing to maintain their Odoo environment longer without the constraints of immediate migration. However, this comes with a <\/span><a style=\"color: #000000;\" href=\"https:\/\/dev.to\/vibha_05\/why-odoo-erp-2026-is-set-to-dominate-1k0n\" target=\"_blank\" rel=\"noopener\"><b>25% increase<\/b><\/a><span style=\"font-weight: 400;\"> on the annual license cost for versions older than four years.<\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">This decision responds to a growing user demand: to avoid overly frequent, often costly and time-consuming migrations. However, it raises a crucial question for every company: <\/span>Should we pay this surcharge to stay on an older version, or take the opportunity to migrate to the latest version of Odoo?<\/span><\/p><p><span style=\"color: #000000;\">At BAAMTU, strong in <strong>our experience in <a href=\"https:\/\/blog.baamtu.com\/en\/dematerialisation-des-procedures-avec-odoo-baamtu\/\" target=\"_blank\" rel=\"noopener\">Deployment of Odoo for over 100 organizations across various sectors<\/a><\/strong>In this article, we offer a clear and pragmatic perspective on this change. <\/span><\/p><p><span style=\"color: #000000;\">We will help you understand <strong>the scope of this new pricing, to assess the advantages and disadvantages of maintaining an existing version, and to objectively determine<\/strong> when a migration is the best option for your organization.<\/span><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of content<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#I_Comprendre_la_nouvelle_politique_de_support_dOdoo\" title=\"I. Understanding Odoo&#039;s new support policy\">I. Understanding Odoo's new support policy<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#A_Quest-ce_quOdoo\" title=\"A. What is Odoo?\">A. What is Odoo?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#B_Quest-ce_quOdoo_Enterprise\" title=\"B. What is Odoo Enterprise?\">B. What is Odoo Enterprise?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#C_Que_signifie_%E2%80%9Cversion_Odoo%E2%80%9D\" title=\"C. What does \u201cOdoo version\u201d mean?\">C. What does \u201cOdoo version\u201d mean?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#D_Quest-ce_que_le_%E2%80%9Csupport_technique%E2%80%9D_Odoo\" title=\"D. What is Odoo \u201ctechnical support\u201d?\">D. What is Odoo \u201ctechnical support\u201d?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#E_Une_evolution_majeure_du_modele_de_support\" title=\"E. A major evolution of the support model\">E. A major evolution of the support model<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#II_Ce_que_cette_majoration_implique_concretement_Nouvelle_politique_support_Odoo\" title=\"II. What this increase implies in concrete terms (New Odoo support policy)\">II. What this increase implies in concrete terms (New Odoo support policy)<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#A_Qui_est_concerne_par_la_nouvelle_politique_support_Odoo\" title=\"A. Who is affected by the new Odoo support policy?\">A. Who is affected by the new Odoo support policy?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#B_Comment_la_majoration_est_appliquee\" title=\"B. How is the surcharge applied?\">B. How is the surcharge applied?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#C_Ce_que_le_support_technique_couvre_et_ne_couvre_pas\" title=\"C. What technical support covers and does not cover\u00a0\">C. What technical support covers and does not cover\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#D_Quand_cette_mesure_entre_en_vigueur_Nouvelle_politique_support_Odoo\" title=\"D. When does this measure come into effect? \u200b\u200b(New Odoo support policy)\">D. When does this measure come into effect? \u200b\u200b(New Odoo support policy)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#E_Ce_que_cela_change_pour_les_organisations_et_entreprises_Nouvelle_politique_support_Odoo\" title=\"E. What this changes for organizations and businesses (New Odoo support policy)\">E. What this changes for organizations and businesses (New Odoo support policy)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#III_Et_maintenant_Faites_le_bon_choix_avec_BAAMTU\" title=\"III. And now? Make the right choice with BAAMTU\">III. And now? Make the right choice with BAAMTU<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/blog.baamtu.com\/en\/odoo-2026-la-nouvelle-politique-de-support-et-la-majoration-de-25\/#Contactez_nous_en_cliquant_ici\" title=\"Contact us by clicking here!\">Contact us by clicking here!<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"I_Comprendre_la_nouvelle_politique_de_support_dOdoo\"><\/span><strong><span style=\"color: #000000;\">I. Understanding Odoo's new support policy<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2><h3><span class=\"ez-toc-section\" id=\"A_Quest-ce_quOdoo\"><\/span><strong><span style=\"color: #000000;\">A. What is Odoo?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"color: #000000;\"><a href=\"https:\/\/www.odoo.com\/fr_FR\" target=\"_blank\" rel=\"noopener\"><b>Odoo<\/b><\/a><span style=\"font-weight: 400;\"> is a <\/span><b>business management software suite<\/b><span style=\"font-weight: 400;\"> (ERP \u2013 <\/span><i><span style=\"font-weight: 400;\">Enterprise Resource Planning<\/span><\/i><span style=\"font-weight: 400;\">) of Belgian origin, now used all over the world.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> It brings together on a single platform <\/span><b>all the essential tools for managing an organization<\/b><span style=\"font-weight: 400;\"> : accounting, sales, purchasing, inventory management, production, human resources, project management, marketing, CRM, etc.<\/span><\/span><\/p><p><span style=\"color: #000000;\">One of Odoo's major strengths is its modularity: each company can activate only the applications it needs and gradually develop them according to its growth.<br \/>This approach makes Odoo more flexible and accessible than most traditional ERPs.<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"B_Quest-ce_quOdoo_Enterprise\"><\/span><strong><span style=\"color: #000000;\">B. What is Odoo Enterprise?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400; color: #000000;\">Odoo exists in two main editions:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><b>Odoo Community<\/b><span style=\"font-weight: 400;\"> : version open source, gratuite, mais avec des fonctionnalit\u00e9s limit\u00e9es et sans support officiel.<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><b>Odoo Enterprise<\/b><span style=\"font-weight: 400;\"> : version commerciale, enrichie de fonctionnalit\u00e9s avanc\u00e9es (automatisation, connecteurs, outils de reporting, applications mobiles, etc.) et accompagn\u00e9e d'un <\/span><b>support technique officiel<\/b><span style=\"font-weight: 400;\"> assur\u00e9 par Odoo S.A.<\/span><span style=\"font-weight: 400;\"><br \/>Subscription <b style=\"font-style: inherit;\">Odoo Enterprise<\/b><span style=\"font-weight: 400;\"> therefore gives access:<\/span><\/span><\/span><\/li><\/ol><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">to <\/span><b>regular updates<\/b><span style=\"font-weight: 400;\"> software,<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">At <\/span><b>technical support<\/b><span style=\"font-weight: 400;\"> (support, error correction, security),<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">and to a <\/span><b>license agreement<\/b><span style=\"font-weight: 400;\"> ensuring the conformity and stability of the system.<\/span><span style=\"font-weight: 400;\"><br \/>This is the version <b style=\"font-style: inherit;\">Enterprise<\/b><span style=\"font-weight: 400;\"> that the majority of companies use in their professional environments, often <\/span><b style=\"font-style: inherit;\">deployed by a certified partner<\/b><span style=\"font-weight: 400;\"> as <\/span><b style=\"font-style: inherit;\">BAAMTU<\/b><span style=\"font-weight: 400;\">.<\/span><\/span><\/span><\/li><\/ul><h3><span class=\"ez-toc-section\" id=\"C_Que_signifie_%E2%80%9Cversion_Odoo%E2%80%9D\"><\/span><strong><span style=\"color: #000000;\">C. What does \u201cOdoo version\u201d mean?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Each year, Odoo publishes a <\/span><b>new major version<\/b><span style=\"font-weight: 400;\"> : Odoo 13, 14, 15, 16, 17, 18, etc.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Each version brings:<\/span><\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">of <\/span><b>new features<\/b><span style=\"font-weight: 400;\"> (e.g., an improved module, new dashboards, better ergonomics),<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">des <\/span><b>technical improvements<\/b><span style=\"font-weight: 400;\"> (performance, security, integrations),<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">and sometimes <\/span><b>changes in the structure of the modules<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>Companies can thus <b style=\"font-style: inherit;\">choose to migrate to a new version<\/b><span style=\"font-weight: 400;\"> to benefit from these advances, or to remain on their current version to preserve the stability of their environment.<\/span><\/span><\/span><\/li><\/ul><h3><span class=\"ez-toc-section\" id=\"D_Quest-ce_que_le_%E2%80%9Csupport_technique%E2%80%9D_Odoo\"><\/span><strong><span style=\"color: #000000;\">D. What is Odoo \u201ctechnical support\u201d?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400; color: #000000;\">ODOO Enterprise users pay a monthly fee per user to use the software and receive ODOO technical support.<\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">The <\/span><b>technical support<\/b><span style=\"font-weight: 400;\"> is a set of services provided by Odoo regarding standard functionalities:<\/span><\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Assistance in case of <\/span><b>bug, error or failure<\/b><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><b>Security fixes<\/b><span style=\"font-weight: 400;\"> (patches and updates),<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Help in solving <\/span><b>compatibility issues<\/b><span style=\"font-weight: 400;\"> or performance,<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">And access to <\/span><b>minor updates<\/b><span style=\"font-weight: 400;\"> of the version used.<\/span><span style=\"font-weight: 400;\"><br \/>This support is crucial to guaranteeing the <b style=\"font-style: inherit;\">system reliability and security<\/b><span style=\"font-weight: 400;\">, especially in critical environments (finance, production, e-commerce, etc.).<\/span><\/span><\/span><\/li><\/ul><h3><span class=\"ez-toc-section\" id=\"E_Une_evolution_majeure_du_modele_de_support\"><\/span><strong><span style=\"color: #000000;\">E. A major evolution of the support model<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Until recently, Odoo Enterprise technical support did not cover <\/span><b>than the last three versions<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Thus, a company using an older version had to <\/span><b>migrate every two to three years<\/b><span style=\"font-weight: 400;\"> to continue to benefit from official support.<\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">But since <\/span><b>July 2025<\/b><span style=\"font-weight: 400;\">Odoo announced a <\/span><b>Support extended to all versions<\/b><span style=\"font-weight: 400;\">, without automatic depreciation.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">In other words: even a company that has remained on an older version (Odoo 13, 14, etc.) will now be able to continue receiving <\/span><b>support, patches and security updates<\/b><span style=\"font-weight: 400;\"> for standard ODOO features.<\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">In return, versions older than four years (starting from the latest version) will be <\/span><b>subject to a 25% surcharge on the annual license fee<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> A change that offers more freedom to businesses, but which requires a <\/span><b>strategic assessment<\/b><span style=\"font-weight: 400;\"> Should we pay this surcharge to keep our current environment, or migrate to a newer version?<\/span><\/span><\/p><h2><span class=\"ez-toc-section\" id=\"II_Ce_que_cette_majoration_implique_concretement_Nouvelle_politique_support_Odoo\"><\/span><strong><span style=\"color: #000000;\">II. What this increase implies in concrete terms (New Odoo support policy)<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2><h3><span class=\"ez-toc-section\" id=\"A_Qui_est_concerne_par_la_nouvelle_politique_support_Odoo\"><\/span><strong><span style=\"color: #000000;\">A. Who is affected by the new Odoo support policy?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">The surcharge applies only to <\/span><b>companies under contract with Odoo Enterprise<\/b><span style=\"font-weight: 400;\">that they use the solution:<\/span><\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">on their own infrastructure (<\/span><i><span style=\"font-weight: 400;\">On-Premise<\/span><\/i><span style=\"font-weight: 400;\">), Or<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">via <\/span><b>Odoo.sh<\/b><span style=\"font-weight: 400;\">, the cloud environment managed by Odoo.<\/span><\/span><\/span><\/li><\/ul><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Customers <\/span><b>Odoo Online<\/b><span style=\"font-weight: 400;\"> are not affected, as their instances are automatically updated by Odoo.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Users of the version <\/span><b>Community<\/b><span style=\"font-weight: 400;\"> They are not either, since they do not benefit from any official support.<\/span><\/span><\/p><h3><span class=\"ez-toc-section\" id=\"B_Comment_la_majoration_est_appliquee\"><\/span><strong><span style=\"color: #000000;\">B. How is the surcharge applied?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">The <\/span><b>25% supplement<\/b><span style=\"font-weight: 400;\"> is in addition to the annual license fee for the <\/span><b>versions of Odoo that are more than four years old<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> It does not modify the contract or the structure of the service: it is simply a price adjustment applied at the time of the <\/span><b>renewal<\/b><span style=\"font-weight: 400;\">.<\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Example: a company that pays \u20ac8,000\/$8,000\/CFA francs per year for its Odoo Enterprise license will pay <\/span><b>10 000 <\/b><span style=\"font-weight: 400;\">\u20ac\/$\/CFA francs if she chooses to keep an older version.<\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">This additional cost <\/span><b>automatically stops<\/b><span style=\"font-weight: 400;\"> as soon as a migration to a recent version is carried out.<\/span><\/span><\/p><h3><span class=\"ez-toc-section\" id=\"C_Ce_que_le_support_technique_couvre_et_ne_couvre_pas\"><\/span><strong><span style=\"color: #000000;\">C. What technical support covers and does not cover\u00a0<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">The <\/span><b>official Odoo support<\/b><span style=\"font-weight: 400;\"> concerns only the <\/span><b>standard features of the Enterprise solution<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> This includes:<\/span><\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">The <\/span><b>native modules<\/b><span style=\"font-weight: 400;\"> provided by Odoo.<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">The <\/span><b>security updates<\/b><span style=\"font-weight: 400;\"> and fixes,<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">assistance on the <\/span><b>bugs or anomalies identified in the standard code<\/b><span style=\"font-weight: 400;\">.<\/span><\/span><\/span><\/li><\/ul><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">On the other hand, <\/span><b>the support does not cover<\/b><span style=\"font-weight: 400;\"> :\u00a0<\/span><\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">The <\/span><b>specific developments<\/b><span style=\"font-weight: 400;\"> made to measure,<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">The <\/span><b>community modules<\/b><span style=\"font-weight: 400;\"> or external,<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">The <\/span><b>third-party integrations<\/b><span style=\"font-weight: 400;\"> not managed directly by Odoo.<\/span><\/span><\/span><\/li><\/ul><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">These elements remain the responsibility of the <\/span><b>integration partner<\/b><span style=\"font-weight: 400;\">, as <\/span><b>BAAMTU<\/b><span style=\"font-weight: 400;\">which ensures their maintenance and development.<\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">In other words: extended support protects the Odoo database, but <\/span><b>not the business customizations<\/b><span style=\"font-weight: 400;\"> which have been added to it.<\/span><\/span><\/p><h3><span class=\"ez-toc-section\" id=\"D_Quand_cette_mesure_entre_en_vigueur_Nouvelle_politique_support_Odoo\"><\/span><strong><span style=\"color: #000000;\">D. When does this measure come into effect? \u200b\u200b(New Odoo support policy)<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Odoo will begin applying this pricing <\/span><b>starting with contract renewals in 2026<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Customers therefore have several months to:<\/span><\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">plan a migration,<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">budget for the potential impact,<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">or assess the relevance of keeping their current version.<\/span><\/li><\/ul><h3><span class=\"ez-toc-section\" id=\"E_Ce_que_cela_change_pour_les_organisations_et_entreprises_Nouvelle_politique_support_Odoo\"><\/span><strong><span style=\"color: #000000;\">E. What this changes for organizations and businesses (New Odoo support policy)<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">This development introduces a <\/span><b>new financial and strategic arbitration<\/b><span style=\"font-weight: 400;\">. <\/span><\/span><span style=\"color: #000000;\"><b>Stay on its current version<\/b><span style=\"font-weight: 400;\"> may be <\/span><b>relevant<\/b><span style=\"font-weight: 400;\"> for companies that have invested heavily in specific developments perfectly tailored to their processes.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">This avoids a complex, lengthy, and costly migration, and preserves system stability. The 25% additional cost can then be seen as significantly lower than <\/span><b>co\u00fbt de la migration.<\/b><\/span><\/p><p><span style=\"color: #000000;\"><b>Migrate to a recent version<\/b><span style=\"font-weight: 400;\">Conversely, it offers the opportunity to <\/span><b>benefit from the latest innovations<\/b><span style=\"font-weight: 400;\"> Odoo: new features, better performance, increased security and simplified future integrations.<\/span><\/span><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">This requires an initial investment, but can <\/span><b>reduce long-term maintenance costs<\/b><span style=\"font-weight: 400;\">.<\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">It is important to note that the issue is therefore not a choice between \"paying or migrating\", but rather <\/span><b>objectively measure the cost-benefit ratio<\/b><span style=\"font-weight: 400;\"> of each scenario according to the reality of your Odoo environment.<\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Chez <\/span><b>BAAMTU<\/b><span style=\"font-weight: 400;\">, nous accompagnons les organisations dans cette analyse, en combinant expertise fonctionnelle et retour d\u2019exp\u00e9rience sur plus de 100 d\u00e9ploiements Odoo.<\/span><\/span><\/p><h2><span class=\"ez-toc-section\" id=\"III_Et_maintenant_Faites_le_bon_choix_avec_BAAMTU\"><\/span><strong><span style=\"color: #000000;\">III. And now? Make the right choice with BAAMTU<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Each organization has a different history with Odoo: <\/span><span style=\"font-weight: 400;\">certaines ont construit des environnements fortement personnalis\u00e9s et recherchent la stabilit\u00e9 ;<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> d\u2019autres souhaitent profiter rapidement des innovations et simplifier leur maintenance.<\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Le changement de politique d\u2019Odoo ne dicte pas une voie unique :\u00a0 il appelle simplement \u00e0 <\/span><b>make an informed choice<\/b><span style=\"font-weight: 400;\">.<\/span><\/span><\/p><p><span style=\"color: #000000;\"><b>BAAMTU <\/b><span style=\"font-weight: 400;\">supports companies in this decision through a structured and objective approach:<\/span><\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><b>Functional and technical audit<\/b><span style=\"font-weight: 400;\"> of your current Odoo environment;<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><span style=\"color: #000000;\"><b>\u00c9valuation financi\u00e8re et strat\u00e9gique<\/b><span style=\"font-weight: 400;\"> du maintien vs de la migration ;<\/span><\/span><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #000000;\"><b>Recommandations personnalis\u00e9es<\/b><span style=\"font-weight: 400;\"> align\u00e9es sur vos enjeux m\u00e9tiers et votre feuille de route num\u00e9rique.\u00a0<\/span><\/span><\/li><\/ul><p><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">Notre objectif n\u2019est pas de pousser \u00e0 la migration, mais de vous aider \u00e0 <\/span><b>make the best decision for your organization\/company<\/b><span style=\"font-weight: 400;\">, in complete transparency.<\/span><\/span><\/p><h3><span class=\"ez-toc-section\" id=\"Contactez_nous_en_cliquant_ici\"><\/span><strong><a href=\"https:\/\/tally.so\/r\/mBQYPe\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #000000;\">Contact us by clicking here!<\/span><\/a><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Depuis le 10 juillet 2025, Odoo a annonc\u00e9 une \u00e9volution majeure de sa politique de support : d\u00e9sormais, toutes les [&hellip;]<\/p>","protected":false},"author":3,"featured_media":7194,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7104","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Odoo : la nouvelle politique de support 2026 - Blog de Baamtu<\/title>\n<meta name=\"description\" content=\"Faut-il payer la majoration pour rester sur une ancienne version, ou profiter de l\u2019occasion pour migrer vers la derni\u00e8re version d\u2019Odoo ?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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